REFERRALS

Working together to provide safe homes and brighter futures.

We accept referrals from a wide range of organisations and professionals who are supporting individuals and families in housing crisis.

Referral Pathways

We work with a range of partners to ensure people receive the right support and accommodation when they need it most.

Local Authorities

Direct referrals from housing departments and outreach teams.

NHS & Healthcare Professionals

Referrals from hospitals, mental health teams, and community health services.

Police & Emergency Services

Referrals from police forces, ambulance services, and other emergency teams.

Domestic Violence Services

Referrals from refuges and domestic abuse support organisations.

Charities & Other Organisations

Referrals from charities, NGOs and support agencies.

Self Referrals

Individuals can also self-refer if they are at risk of homelessness.

We provide supported accommodation for individuals and families who are homeless or at risk of homelessness, including:

Referrals can be made quickly and securely using our online referral form.

We aim to make the referral process clear, simple and efficient.

Submit Referral

Complete our online referral form with relevant information about the individual.

Assessment

Our team reviews the referral and assesses suitability for our accommodation.

Matching

We match the individual or family with the most suitable accommodation.

Offer & Placement

If an offer is made, and once accepted, we arrange a safe and supported move-in.

Ongoing Support

We provide tailored support to help people settle and move forward.

We understand that some situations require urgent support. Contact us for same-day emergency referrals where available.

Available 24/7 for urgent referrals

Partner with us to change lives

We work closely with partners across the UK to provide safe homes, practical support and real opportunities for people to rebuild their lives.